Sales-Teleselling
Beware of Cold Calling Quacks: Don't Study Surgery With Those Who Flee At The Sight of Blood
I love to read articles written by people who have never made a dime by cold calling.They seem to shout the loudest that cold calling is a waste of time. Read more →Beware Of Telemarketers Who Speak Too Softly!
You can save yourself a lot of time, money, and disappointment if you don?t hire people who speak softly, either when they call you about a telephone job, or when they interview. Read more →Bigger Voices Sell Better!
I was never really fond of my sales manager when he strode into the call center and bellowed: ?It sounds dead in here. Raise your voices!?Was he crazy? Read more →Building Relationships By Phone
The telephone has arguably done more to help sales professionals than any other invention in history. And still it is the most under-utilised tool in your toolbox. Read more →But I Am On The Script!
At this point, I?ve written a number of articles about scripting sales calls, especially over the phone.Let?s recap my main points:(1) Scripting is inevitable. Read more →Call Scripting Is Inevitable
You can call it telemarketing, tele-selling, telephone soliciting, prospecting, cold calling, or even customer service, but one thing is for sure.Despite your protestations to the contrary, you? Read more →Can We Agree: It Is Better To Be Scripted Than To Be Unscripted?
There is a threshold idea that you simply need to embrace if you are going to consider yourself to be a professional on the phone, whether you prospect, sell, set appointments, perform customer service, or collect past due accounts through this medium. Read more →Changing How Business Answers Their Telephones
America is now conditioned to the automated telephone answering experience. Most of us can recite the words from memory. This drone or common experience has a comfort zone that many companies are fearful to abort. Read more →Choosing a Phone Dialer that Works
If you own or operate an outbound call center, you?ve probably heard quite a bit about various phone dialer systems. In fact, it?s likely you?re using one of the many systems currently on the market. Read more →Close More Sales By Making Your Prospect Feel Important!
John Dewey, a 21st century renowned philosopher, psychologist and educator said that the need to feel important is a basic law of human nature. When you are contacting your sales prospect, engaging in conversation with them and even speaking with their gatekeeper it is so important that you apply this law of human nature. Read more →← Previous Next →
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Aphorism
"This Time It's Different" are among the most costly four words in market history (March 1994)
John Templeton
