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Customer-Service

Impressing Your Customers Is Easy With 3 Guaranteed Tactics

Customer satisfaction isn't one single act, but a group of actions that work together to make their experience a pleasant and satisfying experience. You've probably eaten at a restaurant where the food was wonderful, but the service slow and unprofessional. Read more →

Improve Customer Service by Being Honest with Your Customers

With all the headlines about corruption in business and government, many believe that honesty is allusive. However, honesty can improve your customer service. Read more →

Improve Customer Service by Using an Answering Service

People that are trying to contact businesses, often complain about not being able to talk to a real person. Automated answering systems seem like a great system to use when running a business, but to consumers it is impersonal and inconvenient. Read more →

Improve Customer Service With GPS Vehicle Tracking Systems

Business owners: use GPS vehicle tracking systems to improve customer service and bring your business into the Information Age.The Information Age allows us to read breaking news, review up-to-the-minute stock-market information and check on the status of our bank account? Read more →

Improve Your Small Business Through the #4 Universal Funnel Law

Universal Funnel Law #4 ? Every business needs customers or clients. A customer relationship plan further develops loyal customers and serves as a source for ongoing referrals. Read more →

Improving Customer Service

Improving customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 10 plus years operating, owning and working in the food business and being a customer myself, I know what good customer service looks like. Read more →

Improving Customer Service: A Role Model If You're Already Good

You may be the leader in your industry, already well known for delivering top customer service. You may be experiencing the meaning of the truism, ?It? Read more →

Improving the Service Department

Repair FlowThe repair process should start as soon as the equipment is received. As the equipment is unpacked and checked for shipping damage, technicians could be given a break from their normal repair and inspect the equipment for the depth of repair that may be required. Read more →

Improving your Customer and Service Support

A lot if not most companies, have two support operations, a customer support and a service support operation. Now days most all companies also use an elaborate telephone screening process for the incoming calls. Read more →

In Customers We Trust

I was in Boston and wanted to buy a homeopathic remedy for my young daughter. At 9:10 pm I drove up to a local health food store, Bread & Circus.The store closed at 9:00 pm and cash registers were sealed for the night. Read more →

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