Customer-Service
How To Increase Your Income
Why on earth would you want to run an event for your business? Events take a lot of organizing and publicity, not to mention the time you might not have and, depending on what you want to do, they can also cost quite a bit of money. Read more →How to Inject More Approachability into Your Dental Practice
Last week I spoke to the Greater St. Louis Dental Society. My session was filled with primarily hygienists, receptionists and chair-side assistants.We explored something I call The OING Model. Read more →How to Keep Customers
Who was it that said - "The customer is always right"? Well for those of you who can't get through the day without knowing, it was H Gordon Selfridge, the founder of Selfridges's department store in London. Read more →How to Keep Customers For Life
Being is business isn?t just about getting a customer, selling him something and moving onto the next one. It?s all about making sure that your customers keep coming back to you ? Read more →How to Keep Customers Happy
How do you create good customer service in your software business?Providing good customer service is a challenge for every software seller. It is a well known fact that satisfied clients are the best promoters for the software business. Read more →How To Keep Your Customers Coming Back -- Understanding Customer Retention
Why do some businesses offer points, stamps or every tenth coffee for free?These businesses understand that a customer retention program is a fantastic way to ensure that customers keep coming back. Read more →How to Keep Your Customers For a Quarter of a Century
Add Value in Everything You do.A few days ago as I was reading an E-Book on effective Internet Marketing I remembered an incident that had a profound impact on my life. Read more →How To Kick Your Customer Service Up A Notch!
Welcome to the inaugural issue of Human Tech Tips -- Tip #1. How do we take your customer service and kick it up a notch?This is a big question so where do we begin? Read more →How To Lose a Customer for Life
My friend told me about a local restaurant that serves a variety of Chinese dim sum dishes. He went there with five friends for a business lunch and ordered widely from the menu. Read more →How To Lose A Customer In Ten Easy Steps
Certainly, we?ve all observed the scene unfold: A salesperson behaving in a fashion that indicates he or she desperately wants to lose their customer. You know, that behavior that reminds you of a hungry bear stalking spawning salmon. Read more →← Previous Next →
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Aphorism
You should invest in a business that even a fool can run, because someday a fool will.
Warren Buffett