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Customer-Service

Give a Gift That Gives Again

Many companies encourage customer loyalty with discounts and other gifts. These may be appreciated, but it can also become expensive and expected.Here? Read more →

Give a S.H.I.R.T!

Who doesn?t enjoy the accessibility of eating lunch or dinner in their car while rushing back to the office, or to their child?s next activity? After all, quick service is what we expect from quick-serve restaurants. Read more →

Give Your Clients a Better Customer Experience

One of the smartest moves for any small business is to clearly differentiate itself from the competition. Since actions speak louder than words, you should look for ways to be creative and ? Read more →

Give Yourself a Vigorous Visual Audit

I recently visited my university alma mater in the United States.This Ivy League institution is a powerhouse of education and research. But you wouldn? Read more →

Give Yourself a Vigorous Visual Audit

I recently visited my university alma mater in the United States.This Ivy League institution is a powerhouse of education and research. But you wouldn? Read more →

Going The Extra Mile With your Clients

Also known as the ?wow' factor and ?under promising and over delivering' on your customer service. Ok, so think back to a time when you purchased a product and came away feeling that you completely enjoyed the experience and would recommend their service to all of your associates and friends. Read more →

Golden Rules of Exceptional Customer Service

SHOW YOU CAREFind a way to give the customer what they want.The customer is always right ? this is really about an attitude of mind. Even if the customer appears really unreasonable, listen to them, hear what they have to say, paraphrase your understanding and find ways to go for a win-win. Read more →

Good Customer Service In A Retail Store

Customers want to be treated right when they go into a retail store. Unfortunately they don?t always get the treatment they would like. Sometimes it is because the customer is being a bit rude which causes an employee at the establishment to respond in the same manner. Read more →

Good Customer Service is Not Up-selling Customers into Oblivion

The new buzz-word in the Auto Industry for customer service is; Right-Selling, your customer. In other words do not sell your customer something they do not need or up-sell them into oblivion. Read more →

Good Customer Service: The Key to E-commerce Success

There is an intense amount of competition in the e-commerce world. Your success depends on a lot of things like your ranking on search engines, your prices, and your product selection, but it also depends on how you treat your customers. Read more →

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