Customer-Service
Follow Up Tips for Computer Services Part 1
Follow up is an incredibly important aspect of your marketing and contact management systems. You need to be diligent but not aggressive with your follow-up, though. Read more →Follow Up Tips for Computer Services Part 2
Follow up, as we said last time, is a critical component of your marketing system. You need to stay in touch with your contacts. The tricky part is making sure your follow up doesn't cross over into pestering. Read more →Food Delivery - Provide Apartment Maps for Your Delivery Drivers
When it comes to delivering food from your restaurant or pizza establishment, you probably have at least a few apartment complexes in your delivery area. Read more →Food Delivery - What to Do When The Customer Doesn't Answer the Door or Isn't Home
How many times have you had this happen with delivery from your pizza store or restaurant: Your driver arrives at the correct address with a legitimate order but the customer does not answer the door or isn? Read more →Foolproof Customer Service Strategies (That Only A Fool Would Try!)
Ever notice how customer service varies from store to store? You walk into some stores, and before you can say "Buzz off!" a salesperson asks "May I help you? Read more →For Just 30 Cents of Salad
Someone sent me this lunchtime message:?Whilst waiting for my toasted foccacia, a young man came into the shop and asked for a salad sandwich.?While the shop owner prepared the sandwich, the young man kept saying ? Read more →For Web Design and Development Businesses Exceptional Customer Service Is the Name of the Game
If you as a small business owner have a web site and need to deal on a regular basis with a web hosting provider, web development company or a web site design vendor, you may have experienced less than stellar customer service. Read more →Foreign Contact Centers
Foreign contact centers are the contact centers of a country in foreign locations. Foreign contact centers are also referred to as foreign customer interaction centers or foreign e-contact centers. Read more →Four Ways to Provide Customer Service on the Way Out
If your company is really about customer service, you do not want to stop providing service to customers just because they decide not to do business with you. Read more →Freebies For Your Customers - The How To Guide!
Who wants a free pen with your company?s name on it? I don?t and I doubt many others do. I recently advised a small business that was charging customers $10. Read more →← Previous Next →
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Aphorism
Reporters would say, you mean they gave you guys a Nobel Prize for something as obvious as that [Modigliani & Miller theorem of corporate valuation]? And I’d add, Yes, but remember, we proved it rigorously.
Merton Miller