Customer-Service
Dial One if You Have Your Credit Card Handy
Dial one if you have your credit card handy and would like to speak to an intelligent person, in your own country, who can really help you!I've recently have had some incredibly bad experiences when I have tried to phone some very well-known banks in the UK. Read more →Did Your Customer Come For The Customer Service?
As a consumer we often shop at our favorite stores and go to our favorite restaurants. Many times we make a choice solely based on the customer service we get and other times it is a combination of customer service and product. Read more →Difficult Customers - There's No Such Thing
A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He wanted me to run a seminar for his team, on "How to Deal with Difficult Customers". Read more →Difficult Customers - There's No Such Thing
A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He wanted me to run a seminar for his team, on "How to Deal with Difficult Customers". Read more →Directions? I Don?t Need No Stinking Directions!
I was in a city I had never been in before looking for a company that, I thought, should have had a large sign out in front. I had the address and I was on the right street. Read more →Dissatisfied or Rude Customers Can Be Satisfied Customers
On a recent airline flight I was an upset customer. I was arriving on a late inbound flight and connecting with the last flight out on the same airline, but the connecting flight left without me! Read more →Do Something Special for Your Customers
It has taken me many years to learn a simple lesson. There are very few things in life that we are able to directly change. We cannot change our colleagues, the government, the weather or our customers. Read more →Do You Need An Answering Service?
It is nothing short of annoying when a person does not have an answering service. Let?s face it. In this day and age, everyone should be able to manage at least an answering machine, right? Read more →Do You Really Know How to Treat Your Customers?
I?m sure you?ve learned about taking away your customers risk by offering a money back guarantee. But, putting yourself on the line with a money back guarantee can be a little scary. Read more →Do You Want More Profits? - Follow The Golden Rules Of Providing Good Customer Service
Last night I was at my computer and a Skype chat window opened up with a link in it from a stranger. I clicked the link and was taken to one of those "You would have to be crazy to pass up this business opportunity" sites. Read more →← Previous Next →
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Aphorism
Most investors ... will find that the best way to own common stocks is through an index fund that charges minimal fees. Those following this path are sure to beat the net results (after fees and expenses) delivered by the great majority of investment prof
Warren Buffett