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Customer-Service

Customers - Hold Onto What You've Got

You probably spend a great deal of your time looking for new customers or clients. However, are you sure your doing enough to hold onto the ones you've got. Read more →

Customers - NO

Customers...NO!We were visiting in Gisborne, an attractive small town near Melbourne, Australia.Walking along the main street I saw a small clothing store with a very bold sign pasted on the door directly above the doorknob. Read more →

Customers - What They Really Want - 6 Secrets of Customer Service

What customers really want can be divided into two areas.Firstly - they want the core service of your business to meet their needs. They expect your product or service to work. Read more →

Customers and Unions: The Proof is in the Pudding

The Proof is in the PuddingWoe is me but I like to shop at Wal-Mart. Where else in the Valley is the customer the boss. Everything possible is done to make shopping a customer friendly and pleasant experience. Read more →

Customers Aren't Angry - They're Afraid!

A tremendous amount of time, money, and energy is invested in corporate America teaching customer service reps and other associates how to avoid, reduce, and remedy conflicts with customers. Read more →

Customers Expect More

What makes a successful salesperson?I?ve often asked that question at seminars, and the answers have been all over the ball park.?You?ve got to have the right product,? Read more →

Customers Want a Relationship

Would you rather go out to a different store every time you want to buy something, never being completely satisfied with what you get, and having to look for a new store on each new shopping trip or would you rather go to the same store and get everything that you need and want each time you go? Read more →

Customers Who Rave About You and Your Service

According to customer service studies by marketing gurus of the world, here are the following qualities, which must be present in your life and your business in order to develop raving fan customers who are not just satisfied but completely loyal to you over the long haul. Read more →

Customers' First Impressions - Are Your Customers Invisible?

You walk through the door marked ?City Sales.? It?s 7:20 in the morning. Behind the counter the parts guy is sitting down reading the newspaper. He must not have heard the chime that triggered when you entered the store. Read more →

Customers?The Other White Meat

So, you have a business of some sort. It could be selling medical equipment, pencils, pumpkins, your services or whatever, what your selling is really of little importance. Read more →

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