Customer-Service
Customer Service? You Decide!
We hear much about customer service these days, specifically, how to treat customers in such a way that they keep coming back to you. Customer service, we are told, if consistently done in the right way will increase the loyalty rate of your customer base; and this will lead to greater profitability because studies show that it takes six times as much money to acquire a new customer as it does to keep an existing one. Read more →Customer Services Departments: Do They Live Up To The Name?
Have you ever been transferred on the telephone to the so-called customer service department and the lady or gentleman on the other end cannot or rather will not help you with your problem? Read more →Customer Support
Customer support is the core of almost every business. It is through this process that customers and clients are won and retained. But what exactly is it, and how can effective use help your company grow? Read more →Customer Support: What Does Yours Say?
Whether you are talking about customer support software or you are talking about those employees that answer the phones, what does your customer support say about you? Read more →Customer Testimonials - The Power of Having Others Tell Your Story
Being in business is all about developing some level of trust with customers. In order to sell a product or service, there must exist a small amount of trust or there's no way in this world anyone would hand over their hard earned money. Read more →Customer Trust and Loyalty
Customer trust is a precondition for prosperity. Yet, most businesses?? Act as if customer trust develops because the business believes it is honest. ? Read more →Customer Value Propositions
?Customer value proposition? has become one of the most talked about jargon in the corporate world. Yet most companies fail to figure out what is exactly customer value proposition and what it constitutes. Read more →Customera and Loyalty
Loyal customers are the foundation of almost every business. Going the extra mile to provide outstanding customer service is the first step to customer loyalty. Read more →Customers "R" Us!
It always amazes me how business people detach themselves from their customers, especially linguistically.Customers are referred to, over and again, as ? Read more →Customers - Hold Onto the Ones You've Got
You probably spend a great deal of your time looking for new customers or clients. However, are you sure your doing enough to hold onto the ones you've got. Read more →← Previous Next →
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Aphorism
I'd be a bum on the street with a tin cup if the markets were always efficient.
Warren Buffett