Customer-Service

Customer Service in Today's World-Basic Is Good Customer Service
Good customer service is not rocket science. It is a blend of knowledge, proper phone etiquette, and genuine interest in the customer you are servicing. Read more →
Customer Service Internet Style - 10 Tips To Improve Your Service
Quality customer service is the lifeblood of any business.If you understand that it costs more to find a customer than it does to keep one then you will appreciate the importance of good, quality customer service. Read more →
Customer Service is a Huge Part of Success
I know some of you are thinking... duh! But, I have been working from home for about 7 years and it still amazes me how many companies slack on their Customer Service duties. Read more →
Customer Service Is Dying - and I'm Not Feeling So Good Myself
Have you ever called a company and been greeted with the phrase ?Hold, please?? How do they know you can hold? They don?t even know who you are. Maybe you can? Read more →
Customer Service Is Key
I've written about customer service before but I want to touch on the subject again because this is such an important topic. In fact, getting the customer service aspect of your online (or offline) business right could mean the difference between success and failure. Read more →
Customer Service Is More Than Just Being Nice To People
Many organizations tackle to the issue of customer service by exhorting their employees to speak with a smile. Be polite. Never lose your cool. But isn? Read more →
Customer Service is Not a Four-Letter Word
What word pops into your mind about a recent customer service experience? Was it good, or was it bad? Customer service in this country seems to be headed in the same direction as the Titanic. Read more →
Customer Service is Simple; a Silly Strategy
So many entrepreneurs that I talk to about customer service tell me that they have great customers service and their customers love them. Yet, when I ask the customers this they often give me a different critique. Read more →
Customer Service Keeps Bringing them Back
You can spend thousands of dollars on advertising, direct mail, yellow pages and you name it, but it is simply amazing how much mileage you can get out of good customer service. Read more →
Customer Service Leads to Customer Loyalty
All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will.Your customer doesn? Read more →

Aphorism

Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

Albert Einstein


Contents

All about business in russian