Customer-Service

Customer Service at Starbucks is Stellar
Most Starbucks Groupies or customers love the service and the coffee at Starbucks. Perhaps they are addicted to the caffeine and simply like to go to a coffee shop, which remembers their name. Read more →
Customer Service at Wal-Mart: Try It!
We can all learn a lot from the World?s largest employer on how to run a business. Wal-Mart seems to get the program and understand all aspects of their business; from distribution to customer service. Read more →
Customer Service Basics
Customer service is a component of every business whether your business is a small retail shop, a personal service company, a manufacturer or a non-profit organization. Read more →
Customer Service Basics - Keeping Customers Happy and Tips for Running Your Business
The best you can do when dealing with customers in your business is to always keep in your mind how you would want to be treated if you had the same situation or if you were going into someone else's business and buying from them or had an issue with product or services. Read more →
Customer Service begins with an "A"
Customer service is built on the bedrock of a positive attitude. Without the positive attitude all of the attempts to "train" customer service will fail. Read more →
Customer Service Best Practices - Referring Customers Properly and Professionally
When customers are referred to other members within an organization, they can feel frustrated and perhaps even become hostile if they feel they are getting the "run around". Read more →
Customer Service Call Centers
A call center is a centralized office of a company that answers incoming telephone calls from customers. A call center may be an office that makes outgoing telephone calls to customers by the means of telemarketing. Read more →
Customer Service Considered for Security Patrol Companies
It is important for Security Companies to give great customer service because the competition is often fierce in the industry. If the businesses hiring the security company do not feel they are getting good service then you can expect they will be much more open to the next security company sales person who offers a slightly lower price for the same basic purported services. Read more →
Customer Service Considered; Buy The Book
For many years in business we concentrated on total customer service and then one day I bought the book on customer service. Well one of the books. There are many very great books on the subject to help you in your business. Read more →
Customer Service Consultant: A Worthy Commodity?
So many businesses need to ramp up their customer service efforts. They believe that their customer service is top notched, but that is not what the customers say. Read more →

Aphorism

The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift.

Albert Einstein


Contents

All about business in russian