Customer-Service
Customer Satisfaction Rate - Excited About Yours?
You?ve probably seen or heard the Geico and Wachovia commercials touting their high customer satisfaction rates. Geico says it has a 97% customer satisfaction rate. Read more →Customer Satisfaction Test: Will They Buy Again, Right Now?
Athletes who are having banner years instruct their agents to renegotiate their contracts right away, to wangle lucrative extensions, extra years of gravy, because when you? Read more →Customer Satisfaction Tip: Shame Them Into Giving You Good Service!
Along with a small, unruly crowd of customers, I was waiting around a department store?s checkout area that looked as if it had been impacted by a neutron bomb. Read more →Customer Service
What is good customer service? That?s a question that often haunts both marketers and consumers alike, mainly because their definition of this sometimes elusive concept is at odds with one another. Read more →Customer Service - A Lost Art?
Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Read more →Customer Service - A Sweet Essence
First let us specifically define customer service. It is the performance of a duty or responsibility due to a customer as a result of selling them a product or service. Read more →Customer Service - Customer Loyalty Wins Sales
Batteries not included. Three of the dumbest words.Your Company spent millions of dollars to develop this wonderful product. Engineers spent countless hours creating and refining it. Read more →Customer Service - Dead or Alive?
Discover how to increase customer satisfaction. Do you suffer the deep pain of trying to resolve customer service problems with non-existent people at the other end of your telephone? Read more →Customer Service - How Good Are YOU?
At 8.30 am a wealthy client (on his way to make a presentation to the local council at 9 am) walked into a store that sells photocopiers. They also provide a copy service. Read more →Customer Service - How to Have Happy Customers
Happy customers are the lifeblood of every successful business. The secret to getting and keeping such customers is to have an H.C.A.P involving both customers and retail sales team members. Read more →← Previous Next →
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Aphorism
Success is getting what you want. Happiness is wanting what you get.
Warren Buffett