Customer-Service
Customer Loyalty ? Is it too Expensive?
Any retail business, indeed any business, loves loyal customers and will spend a great deal of time and money trying to lure and secure them. Once a customer feels some sense of loyalty they become a huge asset. Read more →Customer Loyalty ? The Key to Business Success
Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ?satisfied? customers. Read more →Customer Loyalty by Phone and Email
Calling your past clients on the phone to update your database is the perfect time to get their email address and let them know about any discounts, specials or new products you may be offering. Read more →Customer Loyalty: Investing In Relationships
Most businesses are like African baboons ? these furry fellows race through the cornfields, picking corn and stuffing it under their arm. As fast as they stuff the corn under their arm, it falls out the back, but they keep on picking and stuffing! Read more →Customer Management Relationship
The catch phrase of the 1990s, Customer relationship management, was an instant darling of large and medium business houses, which in theory promised to develop and manage a happy and cordial relationship with customers. Read more →Customer Neglect
What have you done for your existing customers lately? Probably not much, if you are like most businesses.I know that hunting new business is more of an adrenaline rush than working the business you already have, but it is not as crucial to your long-term success. Read more →Customer No Service - How to Lose a Loyal Customer!
So today was the day where I almost stopped going to my favorite supermarket here in Milwaukee. If you're in Milwaukee, you know the one I'm talking about: the cool one downtown that has 1000 different types of produce, and a whole aisle dedicated to gourmet coffee and teas. Read more →Customer Recovery First, System Recovery Second!
I was staying at a dive resort in Papua New Guinea recently. It was quite pleasant, with friendly staff, comfortable accommodation and good food.I enjoyed a night dive with hungry starfish, scurrying crabs and parrot fish asleep amidst the coral. Read more →Customer Relationship Management
Delivering value in this industry goes beyond the usual Value = Quality/Price equation. Now the new equation to be Value = Quality/Price +? Where? Stood for the unknown factor that the industry is seeking today. Read more →Customer Relationship Management For A Higher Level Of Customer Service
For businesses large and small, their profitability and success depends upon customer retention, customer relationship enhancements and customer acquisition. Read more →1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133
Aphorism
He replied, "Compound interest."
Albert Einstein
