Customer-Service
Bad Chemistry Can Quickly Dissolve Customer Relationships!
I?m doing everything in my power to avoid doing any more business than strictly necessary with the car dealership where I leased my car.Literally, they? Read more →Bad Customer Service Horror Stories - Watch Out Or Bloggers Will Be All Over It
If you?re in business today you best be watchful of your company's customer service, whether it be customer service via telephone, call centers, face-to-face, email, snail mail, or fax. Read more →Bad Customer Service Is Not So Funny: Five Secrets to Giving Outstanding Customer Service
The following story tells how a customer experience went from funny to sad in less than 24 hours, and five secrets to creating an outstanding customer experience. Read more →Bad Customer Service Says; We Do Not Need Your Business
The opposite of good customer service is generally no customer service at all and this equates to many customers calling it bad customer service. But really the opposite of good customer service is indifference, that is to say treating the customer like they are not even there. Read more →Bad Customer Service Turned Around
It?s all in who you know... Or can get to Know!Yesterday I had a customer service issue that warranted my immediate attention. I had ordered a product that I desperately needed that was now about 6 weeks overdue the original back ordered date. Read more →Baffle Your Competition and Win Market Share
NOTE: As I was preparing to submit this article, I had to think about which category was most appropriate. The content primarily deals with developing effective marketing tactics for your business. Read more →Ban the Internal Customer
Internal Customer? is a phrase often heard in business. Usually this refers to one department (the internal customer) receiving work from another department (the internal supplier). Read more →Bang Bang-Make Room In the Walk In
During long sticky days at sea, one of the many exciting activities offered to passengers (we called them cones for some reason) on a cruise ship is skeet shooting. Read more →Basic Levels of Consumer Integrity that Presently Permeates Society
Reality is not always pretty. But here is a tad bit of it for you today. Well here is an interesting occurrence that is of interest. And this is in any town middle class USA, mixed races neighborhood, the person in question happened to be white. Read more →Basic Training for Your Customers
If you want to stay healthy as a business, it is necessary to provide some basic training to your customers on how they should do business with you.Let’s look at an example of how we train our customers to create problems for us. Read more →← Previous Next →
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133
Aphorism
The easiest and surest way for a fund to achieve the top quartile in investment performance among peer funds is to achieve the bottom quartile in expenses.
John Bogle